Skip to content
FAQ

Questions? Answered.

Everything institutions usually ask us before they get started. Can’t find yours? Our team is one message away.

Getting started

ClassSynk is an education management platform. Admins run the institution from a web dashboard, while teachers, students and parents use the ClassSynk mobile app. Attendance, exams, timetables, the academic calendar and announcements all live in one place.

Today, K-12 schools across India, whether CBSE, ICSE, State Board, IB or IGCSE, from small single-section schools to large ones with many sections per class. Coaching centres, colleges and universities are next on our roadmap.

Not yet, but they are next. Coaching and tuition centres come first, with batches, test series and fee instalments, followed by colleges and universities with departments, semesters and credits. Both will run on the same foundation schools use today. If you run one, talk to us: early conversations shape what we build.

Most institutions are live within a week. Our team creates your institution, academic year and custom fields. Your office then imports students and teachers from Excel, and everyone receives an invite.

No. Admins use the dashboard in any modern browser. Teachers, students and parents install the ClassSynk app from the app store.

Using ClassSynk

Accounts are invite-only. When your office registers someone, ClassSynk emails them a secure link. The link works once and expires after 24 hours, and the office can resend or revoke it at any time.

Yes. The app stays signed in to several children’s accounts at once, and parents switch between them without logging out.

Admins send absence alerts for a student, a section, a class or the whole institution. Parents receive a push notification on the ClassSynk app. SMS alerts are in progress.

Yes. Each class can use daily attendance or period-by-period attendance, and ClassSynk works out each student’s status for the day.

Yes. Define percentage, letter-grade or GPA/CGPA schemes with your own grade boundaries, and use different schemes for different exams.

Data & security

Yes. Every request is checked against the institution it belongs to, so no institution can ever see another’s data.

Admins sign in with a password and a one-time code sent to their email. Only one session per account is active at a time, and resetting a password signs out every other device.

Yes. ClassSynk keeps an audit trail of important actions, including registrations, attendance submissions, exam status changes and announcements. Changes to marks are recorded too.

Pricing & billing

You pay per enrolled student per month, billed once a year. Teachers, admins and parents are included at no extra cost. GST at 18% is added to the invoice.

No. Guided setup by the ClassSynk team is included in every plan, including creating your institution, academic year and custom fields.

Yes. Book a demo and we will set up a pilot with your own classes so your staff can try it with real data.

Yes. You can move up at any time and the difference is adjusted on your next invoice.

Still have questions?

Talk to our team. We will answer anything about ClassSynk, from setup to security to pricing.